Q. What makes SYS different from a marketing course?

Scale Your Store is NOT a marketing course! Many students have spent a lot of money on marketing courses because they "think" marketing is their issue, only to find this "quick fix" provides nothing more than the same average results.

Without addressing their money, customers, sales and impact pillars they're simply marketing the same old rickety business. It's a bit like trying to put a shiny roof on a bunch of sticks instead of a strong foundation.

Q. Why do I need to know about all five pillars of my business?

Most business owners fall into one of two categories; those who think 'everything' is wrong in their business (which keeps them stuck doing nothing) or those who have thrown all their resources blindly at the one thing thinking it will be a silver bullet (which it never is!).

Assessing and addressing all the foundational pillars of your business means you can discover exactly what is and isn't working, so you can spend your time, money and energy changing only the things that will have the most impact on your profit and lifestyle.

Q. How long do I have access to Scale Your Store?

$497 x 4 payments (or $1497 single pay) will get you 12 months of access to Scale Your Store. This is not a one-and-done type of course that once it's created, it sits untouched for years. Scale Your Store is updated quarterly with topics requested by you, the retailer and is designed to be used every quarter to help you scale.

Q. What happens after 12 months? Do I need to buy Scale Your Store again?

Having access to ongoing strategies is the key to growing your business. When you purchase Scale Your Store, you will be agreeing to purchase a 12-month subscription to access the program. In 12 months' time, you will automatically be rebilled $747 for another 12 months’ access to the program.

You will continue on this subscription until you request to cancel which you can easily do by contacting us here.

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Q. What if I want to cancel?

That's no problem at all! Simply contact us here at least 14 days before your annual payment is due and we'll cancel it for you.

Q. How soon do I get access to the training?

You get instant access to Scale Your Store! Just head over to your inbox after you purchase and get your login details.

Q. How long will it take to go through the training?

You can get through the modules in 1-2 hours. Most lessons are quick and to the point! But to get the most benefit from the training, you will have to implement what you’ve learned before you move on to the next module, so this will vary depending on your schedule. Modules are dripped on a weekly basis to give you time to work through each Pillar.

Q. Do I have to finish the program in 7 weeks?

We give you 12 months access so you can take your time to implement any or all of the strategies we go through PLUS you can go back and assess your business every quarter. As your business grows and evolves and your weak points change you can continue working on the pillars that are going to make the biggest difference.

Q. Do you guarantee I'll get results?

Short answer, YES! We provide you with the structure, the proven strategies, the framework and the access to my team, to facilitate change in your business. However, YOU need to do the implementation, the testing & measuring and the tracking. Those students who have made a serious commitment to working through each module and allowing themselves to be both vulnerable and fearless and have taken a CEO approach have seen exceptional results.

Q. Does this only work for eCommerce businesses?

Unlike many professionals working in the retail consultancy space, our team have experience running both brick and mortar, eCommerce AND product development businesses. We're passionate about providing strategies that bridge the divide between the three so you can harness the power of them all.

Q. Times are tough. What could you possibly teach me that will make any difference?

You're right, times are tough for many retailers. But we know for a FACT there are LOTS of customers out there with money to spend. Over the past twelve months, we've seen loads of retailers do an amazing job of selling to their people in a genuine, sensitive and passionate way and are proud to call many of them our students and clients.

Now more than ever you owe it to yourself to be ahead of the curve if you're going to build a business that's fit to face the future.